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“The Unbefriended”

How New York Fails Its Most Vulnerable

In New York, more than 28,000 adults are under the care of legally appointed guardians. But the system is in shambles, and weak oversight has enabled guardians to abuse, neglect and defraud the very people they are supposed to care for.

Highlights From This Series

March 7, 2024

We published the first story in our investigation of New York’s guardianship system, showing how it leaves thousands of vulnerable people sequestered, voiceless and forgotten while the officials who oversee their care struggle to ensure it.

March 11, 2024

Citing our story, the editorial board of the Albany Times Union said it was time for New York’s leaders to “either argue that the current statute is working just fine or begin to work toward a set of solutions to make it function as its framers intended.”

April 2, 2024

Aug. 8, 2024

We revealed how judges failed to police one of New York City’s most prolific guardians, despite repeated warnings that she was using her court-appointed positions to profit off her wards in apparent violation of state law.

Sept. 16, 2024

A former ward we wrote about and her husband received nearly $13,000 in compensation after a judge ordered her former guardian and landlord to pay for past oversight and housing problems. The woman credited ProPublica’s reporting.

Sept. 18, 2024

A leading city lawmaker introduced legislation calling on Gov. Kathy Hochul and the Legislature to reform guardianship, citing ProPublica’s work. “Too many people have been failed by this system, and a real overhaul is long overdue,” the official said.

Impact of Our Reporting
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“The Unbefriended”

Courts Appoint Special Counsel to Oversee Reform of New York’s Troubled Guardianship System

Judicial leaders in New York created two new oversight positions as they work to reform the state’s guardianship system. The personnel additions follow a ProPublica investigation that spotlighted lax monitoring of court-appointed guardians.

“The Unbefriended”

“A Real Overhaul Is Long Overdue”: Lawmaker Calls On State Leaders to Reform New York’s Beleaguered Guardianship System

A new bill asks Gov. Kathy Hochul and state legislators to overhaul New York’s broken guardianship system. It cites a ProPublica investigation that found the elderly and infirm living in dire conditions while under court-mandated oversight.

“The Unbefriended”

Judge Orders Guardianship Firm to Return Thousands It Took From an Elderly Woman for Services It Never Provided

New York Guardianship Services had billed Judith Zbiegniewicz $450 a month for court-ordered care, but a judge found the company provided “minimal services, if any” for years, including at the height of the coronavirus pandemic.