New Documents Prove Tennessee County Disproportionately Jails Black Children
Newly obtained reports show that Black children in Rutherford County are locked up more than twice as often as population size would suggest. And as the rest of the country has made progress on racial disparities, the county has gotten far worse.
Local Reporting Network
Members of Congress Are Asking For an Investigation Into Rutherford County’s Juvenile Court
Government officials called Rutherford County’s juvenile justice system a “nightmare” that “boggles the mind.” They are demanding answers about why children were “unjustly searched, detained, charged, and imprisoned.”
Local Reporting Network
Outrage Grows Over Jailing of Children as Tennessee University Cuts Ties With Judge Involved
In the days following a ProPublica and Nashville Public Radio report on juvenile justice in Rutherford County, the president of Middle Tennessee State University told staff Judge Donna Scott Davenport “is no longer affiliated with the University.”
Local Reporting Network
Black Children Were Jailed for a Crime That Doesn’t Exist. Almost Nothing Happened to the Adults in Charge.
Judge Donna Scott Davenport oversees a juvenile justice system in Rutherford County, Tennessee, with a staggering history of jailing children.
Local Reporting Network
New Suit Seeks to Turn Arbitrations Against Top Customer Service Provider
Arise Virtual Solutions has been accused of cheating its vast network of customer service agents. The suit, which cites ProPublica’s reporting, seeks a decision that could trigger a wave of tiny legal actions.
“We’re Not Allowed to Hang Up”: The Harsh Reality of Working in Customer Service
In their own voices, seven customer service representatives reveal what it’s like being caught between abusive callers and demanding employers.
All a Gig-Economy Pioneer Had to Do Was “Politely Disagree” and the Labor Department Walked Away
An Obama administration Labor Department investigator estimated that Arise Virtual Solutions owed its network of 20,000 customer service agents $14.2 million. The company paid nothing.
Do You Work in Customer Service? We’d Like to Hear About Your Work-From-Home Jobs.
Have you worked with a contractor such as Arise, Sykes, LiveOps or Concentrix? We want to learn more about how customer service works at big companies like Apple, Intuit, Disney and Airbnb.
Meet the Customer Service Reps for Disney and Airbnb Who Have to Pay to Talk to You
Arise Virtual Solutions, part of the secretive world of work-at-home customer service, helps large corporations shed costs at the expense of workers. Now the pandemic is creating a boom in the industry.
Health Officials Recommended Canceling Events with 10-50 People. Then 33,000 Fans Attended a Major League Soccer Game.
As COVID-19 fears grew, public officials and sports execs contemplated health risks — and debated a PR message — but let 33,000 fans into a Seattle Sounders soccer match, emails show.