Archive
“We’re Not Allowed to Hang Up”: The Harsh Reality of Working in Customer Service
In their own voices, seven customer service representatives reveal what it’s like being caught between abusive callers and demanding employers.
Campaign Spending at Trump Properties Down, but Not Out
New filings show federal political committees significantly scaled back spending at Trump-owned hotels and restaurants, though some loyalist campaigns remain.
Testing the Air to Tell a Story: How We Investigated Air Pollution Near Florida’s Sugar Fields
A look at the community engagement and citizen data-collection that made our major investigation in the Florida Glades come to life.
TurboTax-Maker Intuit Will Leave Free Tax Filing Partnership With IRS
The company’s decision throws the future of the Free File program, which was created as an alternative to an IRS free tax filing system, into doubt.
A Postal Worker Begged for Stronger COVID-19 Protections. She Ended Up Spending Six Weeks in the Hospital.
The limited response to postal workers’ repeated appeals for help provides a window into the failures of two federal agencies: the Postal Service, which is one of the country’s largest employers, and OSHA, which is supposed to protect workers.
State Attorneys General Push Federal Government to Follow the Law and Finally Create Side-Impact Tests for Kids’ Car Seats
A co-leader of a group of 18 attorneys general calls ProPublica’s story about the lack of side-impact tests for children’s booster seats “horrifying” and says it’s about time federal regulators stepped in to protect kids.
Have You Had Trouble Renting an Apartment and Don’t Understand Why? It Might Be Your Tenant Screening Score.
Did a tenant screening company, such as LeasingDesk, On-Site, Credco or RentGrow, send you a score or report? We want to understand their effect on tenants.
Democratic Senators Call for Investigation of Tax Avoidance by the Ultrawealthy
Calling ProPublica’s Secret IRS Files series a “bombshell,” Sens. Elizabeth Warren and Sheldon Whitehouse demanded an investigation into how the rich use “legal tax loopholes to avoid paying their fair share of income taxes.”
County Officials in Texas Settle Lawsuit Alleging Mishandling of Sexual Assault Cases
Local agencies reform how they handle sexual assault allegations and pay compensation to survivors following a lawsuit and a 2018 investigation by Newsy, Reveal and ProPublica.
The Investigative Reporting Behind America’s Obsession With Britney Spears’ Conservatorship
Years ago, ProPublica Managing Editor Robin Fields investigated California conservatorships. Recently, she interviewed New York Times Senior Story Editor Liz Day about the reporting in the “Framing Britney Spears” documentary.
How a Billionaire Team Owner Pays a Lower Tax Rate Than LeBron James — and the Stadium Workers, Too
Pro sports teams pretty much always increase in value. But our tax laws allow the owners to claim that their teams’ assets lose value, lowering their tax bills through amortization. The government misses out on billions in revenue. Here’s how.
The Smoke Comes Every Year. Sugar Companies Say the Air Is Safe.
To harvest more than half of America’s cane sugar, billion-dollar companies set fire to fields, a money-saving practice that’s being banned by other countries. Some residents say they struggle to breathe, so we started tracking air quality.
Sugar Companies Said Our Investigation Is Flawed and Biased. Let’s Dive Into Why That’s Not the Case.
ProPublica and The Palm Beach Post published an investigation into the air quality in Florida’s heartland, where more than half the country’s cane sugar is harvested, often by burning the fields. Sugar companies challenged our reporting. We respond.
The Billionaire Playbook: How Sports Owners Use Their Teams to Avoid Millions in Taxes
Owners like Steve Ballmer can take the kinds of deductions on team assets — everything from media deals to player contracts — that industrialists take on factory equipment. That helps them pay lower tax rates than players and even stadium workers.
Eight Takeaways From ProPublica’s Investigation of How Sports Owners Use Their Teams to Avoid Taxes
How do billionaire team owners end up paying lower tax rates not only than their millionaire players, but even the person serving beer in the stadium? Let’s go to the highlights.
Campaign to Rein in Mega IRA Tax Shelters Gains Steam in Congress Following ProPublica Report
One proposal would ban the kinds of transactions that helped Peter Thiel amass $5 billion in his Roth; another would cap how much could be saved tax-free in these retirement accounts. But two unrelated bills could undermine those efforts.
Do You Live in the Kanehili or Kauluokahai Subdivisions? We Have Questions About the Quality of Your Homes.
We hope to talk to one person from each of the roughly 500 homes in the Kanehili and Kauluokahai subdivisions of Kapolei, Honolulu. Help us hold the state Department of Hawaiian Home Lands accountable.
A Banking App Has Been Suddenly Closing Accounts, Sometimes Not Returning Customers’ Money
Chime, a “neobank” serving millions, is racking up complaints from users who can’t access their cash. The company says it’s cracking down on an “extraordinary surge” in fraudulent deposits. That’s little consolation to customers caught in the fray.
